What is a Long-Term Care Ombudsman?

Issues for an Ombudsman

Ombudsman Contacts

The Volunteer Ombudsman Program

 

What is an Ombudsman?

The term "ombudsman" describes someone who intercedes with governments and institutions 
on behalf of ordinary citizens.

A Long-Term Care Ombudsman advocates for residents of nursing homes and residential care facilities.

An ombudsman receives,   investigates and resolves complaints on behalf of nursing home residents and their families.

An ombudsman regularly visits residents to hear their concerns and complaints.

An ombudsman deals with issues such as the following 

The issues we deal with

Mission Statement
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